Deposit

A $50 deposit is required to secure all full set and new client fill appointments. Deposits must be paid within 24 hours of receiving the invoice to hold your appointment.

Deposit invoices are sent via text using the phone number provided at booking. Deposits are non-refundable and may be transferred one time only when rescheduled with at least 48 hours’ notice.

Deposits are required for your first appointment only.

Cancellations & Rescheduling

Appointments must be canceled or rescheduled at least 24 hours in advance to allow for proper scheduling.. As a courtesy, appointment reminders are sent three days prior and again the day before your scheduled appointment.

Cancellations made within 24 hours of the appointment time will be charged 100% of the scheduled service price.

No-show appointments will be charged 100% of the scheduled service price.

Health & Illness

If you are feeling unwell, please reschedule your appointment. Clients who arrive sick will not be serviced, and the appointment will be subject to the cancellation policy.

Fill Policy

Fills are intended to maintain existing lash extensions.

If you are able to count the number of extensions remaining, a full set is required.

Clients are responsible for booking the correct appointment based on time since their last visit and the condition of remaining extensions. If additional time is required, the appointment may need to be rescheduled.

• 3.5 weeks or more since your last appointment requires an Extended Fill

• Excessive shedding or additional time needed may require an Extended Fill

• If mascara, strip lash adhesive, or buildup is present, a removal + full set will be required

New Client Fill Policy

Lash products and application methods vary between artists. When booking a New Client Fill, please note that transitioning into my work may require 2–3 fill appointments.

In some cases, a fill may not be suitable and a full set will be required, This may affect the appointment cost and duration.

Mini Fill Policy

Mini fills are considered touch-up appointments and they must be booked within 7 days of your last fill. These appointments do not extend the time between regular maintenance visits.

Grown-out extensions are not removed during mini fills. Mini fills are intended for light refreshes or special events only. They are not intended to replace regular fill appointments.

Removal Policy

Removal services cannot be added to a fill appointment at the time of service. If you need to change your booked service to a removal, 48 hours notice is required.

If sufficient notice is not provided, the originally scheduled appointment will be charged. Removal appointments must be scheduled separately.

Aftercare

Proper aftercare is essential for lash health and retention. Clients are responsible for maintaining their lash extensions through regular cleansing and proper hygiene.

Lash Revolt offers professional aftercare products available for purchase. Lash extensions must be cleansed 1–2 times daily using a lash-safe cleanser. Water alone is not sufficient.

Buildup can compromise lash health and retention. Lash extensions will not adhere properly to unclean lashes. Clients are responsible for thoroughly cleansing lashes at home prior to fill appointments. Consistent aftercare is essential for long-term results.

Refunds

All services are non-refundable.

If you experience retention concerns, please notify Lash Revolt within 48 hours of your appointment so we may assess and coordinate a touch-up when appropriate.

Services are not guaranteed when aftercare instructions are not followed or proper lash hygiene is not maintained.

Guests

To maintain a calm, focused environment, guests are not permitted in the treatment room during appointments. Guests may wait in the designated waiting area.

Children may not be left unattended at any time.

Clean Eye Area & Hygiene

Clients are expected to arrive with clean lashes and a clean eye area.

• No makeup of any kind (including eyeshadow, foundation, or powder)

• No oils, moisturizer, or residue around the eye area

• No wet or damp hair

• No perfume, body spray, or fragranced products due to fragrance sensitivities

Arriving unprepared may compromise retention and may require rescheduling.

Late Arrivals

Appointments are scheduled based on time reserved. Late arrivals may result in a shortened service or the need to reschedule.

Appointment time will not be extended, and the full service price remains unchanged.

To ensure the best experience, please arrive 3–5 minutes early.

Payment

Card and cash are accepted forms of payment. Payment is due at the time of service.

Appointment & Parking Details

Detailed appointment and parking instructions are sent via text the day before your scheduled appointment. Please review this message carefully to ensure a smooth arrival and experience.

Communication Hours

Text, call, and email inquiries are responded to between 8:00 AM and 8:00 PM. Messages received outside of these hours will be addressed during the next business window.